Français
中文Blog
Selling direct, without giving up your evenings
Practical guides for people who sell through DMs on Snapchat, Instagram or WhatsApp: showing the order, tracking the parcel, and making sure the customer stops asking where it is.
How to Track Orders Without an Online Store: A Seller's Guide
When your store is your inbox: how to track every package and keep buyers informed without spending your evenings on it.
ReadTEMPLATESOrder shipped: 7 shipping update message templates to copy and send
Seven short, ready-to-copy messages for every stage of an order, plus the exact moment to send each one.
ReadCUSTOMER SERVICE“Where is my order?”: stop answering it ten times a day
The question keeps coming back because the answer lives nowhere but your inbox. Put the information where the customer looks, once and for all.
ReadPHOTOSHow to Send Order Photos to a Customer Without a Link That Expires
Expired transfer links, compressed photos, shared folders that get messy: a side-by-side look at how to send a customer the photos of their order.
ReadCOMPARISONA Branded Tracking Page Without Shopify: Your Options as a Small Seller
Five ways to give customers a tracking page in your colors when you don't run an online store, and what each one takes to set up.
ReadCUSTOMER SERVICEPackage Late, Stuck, or Lost: What to Tell Your Customer, and Which Proof to Keep
Empty tracking, a package that stopped moving, delivered but nowhere to be found: what to tell your customer in each case, and the proof to keep.
ReadPHOTOSOrder Photos Before Shipping: Show Buyers Their Order Without a Shared Folder
What to photograph before an order ships, how to get it right in five minutes, and why a shared folder always ends up causing trouble.
ReadCHECKLISTChecklist: how to run an order sold in DMs, from the sale to the delivery
Every step of an order sold through direct messages, in order, so you never forget a thing and never have to answer the same question twice.
ReadSELLINGSelling without an online store: what you actually need
You don't need a website to sell through DMs. What actually matters, what can wait, and when it's time to open a store.
ReadCOMPARISONAfterShip Alternatives for Sellers Without an Online Store
AfterShip is built for online stores. Here are the alternatives for sellers who close their sales in direct messages, compared on verified facts.
Read